Top: Business: Customer_Service: Education_and_Training:

Education and Training (56)

See Also:
Regular Links:

http://www.1stco.com/
1stCo Business Development Open in a new browser window
   Custom training solutions in customer service.
   http://www.1stco.com/
http://aminterlearning.com/
AM International Learning Open in a new browser window
   Specializing in customer service training. Courses, workshops, and seminars.
   http://aminterlearning.com/
http://www.beldingskills.com/
Belding Skills Development Corp. Open in a new browser window
   Provides seminars and workshops on the topic. List of services, newsletter and contacts.
   http://www.beldingskills.com/
http://www.extraordinarycustomerservice.com/
Caliluna Consulting Open in a new browser window
   Provides online customer service training for employees and managers to increase profits and improve business.
   http://www.extraordinarycustomerservice.com/
http://www.ceresinnovations.com
Ceres Innovations Inc. Open in a new browser window
   The CERES model places employees at the center of customer relations within the company
   http://www.ceresinnovations.com
http://www.communicationstrat.com/
Communication Strategy Consultants Open in a new browser window
   Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
   http://www.communicationstrat.com/
http://www.contactpointsolutions.com/
ContactPoint Open in a new browser window
   Focus on customer service and sales training. Provides training, monitoring, and coaching solutions.
   http://www.contactpointsolutions.com/
http://www.corpdyn.com/
Corporate Dynamics, Inc. Open in a new browser window
   Training and consulting solutions for customer service, sales, and management related issues.
   http://www.corpdyn.com/
http://www.expressionsofexcellence.com/
Craig Harrison's Expressions of Excellence Open in a new browser window
   Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
   http://www.expressionsofexcellence.com/
http://www.customnet.on.ca/
CustomNet Services Open in a new browser window
   Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
   http://www.customnet.on.ca/
http://www.customercaretraining.co.za/
Customer Care Training and Consulting Open in a new browser window
   Offering online and classroom based customer care training and consulting services. List of products, profile and contacts.
   http://www.customercaretraining.co.za/
http://www.customerfocusinc.com/
Customer Focus, Inc. Open in a new browser window
   On-site customer service training for service representatives.
   http://www.customerfocusinc.com/
http://www.csr-net.com/
Customer Service Review, Inc. Open in a new browser window
   Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
   http://www.csr-net.com/
http://www.customerserviceuniversity.com/
Customer Service University Open in a new browser window
   Provides customer service videos and training programs. Includes online ordering and contacts.
   http://www.customerserviceuniversity.com/
http://www.customerserviceworks.com/
Customer Service Works Open in a new browser window
   Provides training programs and consulting services. Public workshops, newsletter and contact details.
   http://www.customerserviceworks.com/
http://davinadburke.com/
Davina D. Burke Training and Consulting, Inc. Open in a new browser window
   An on-site consulting service that provides marketing and leasing strategies based on the apartment community's need and training sessions to motivate personel.
   http://davinadburke.com/
http://www.dionco.com/
Dionco Inc. Open in a new browser window
   A retail consulting firm specializing in retail selling skills and customer service skills.
   http://www.dionco.com/
http://www.expressiveconcepts.com/
Expressive Concepts Open in a new browser window
   Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.
   http://www.expressiveconcepts.com/
http://www.lisaford.com/
Ford, Lisa Open in a new browser window
   Speaks on customer service topics including managing, hiring and training. Audio, video and books available.
   http://www.lisaford.com/
http://www.gehegan.com/
Gehegan & Associates Open in a new browser window
   Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.
   http://www.gehegan.com/
http://www.glasstap.com/
Glasstap Training Services Open in a new browser window
   Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
   http://www.glasstap.com/
http://www.impactlearning.com/
Impact Learning Systems Open in a new browser window
   Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
   http://www.impactlearning.com/
http://www.interactionmetrics.com/
Interaction Metrics Open in a new browser window
   Customer service audit specialists.
   http://www.interactionmetrics.com/
http://www.customercarecoach.com
JoAnna Brandi & Company, Inc. Open in a new browser window
   Customer care training program for managers.
   http://www.customercarecoach.com
http://www.service-training.co.uk
Jones Associates Open in a new browser window
   Specializes in researching, preparing and delivering training programs
   http://www.service-training.co.uk
http://www.kandan.org.in/
Kandan, M. Open in a new browser window
   Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management.
   http://www.kandan.org.in/
http://www.lmrassociates.com/
LMR Associates Open in a new browser window
   Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts.
   http://www.lmrassociates.com/
http://www.yourlearningcurve.co.uk/
Learning Curve Open in a new browser window
   Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
   http://www.yourlearningcurve.co.uk/
http://www.learningjourneyinc.com/
Learning Journey, Inc. Open in a new browser window
   Solutions to help increase employee morale and give better customer service through communication and corporate culture.
   http://www.learningjourneyinc.com/
http://www.m2s2.com/
M2S2 Communications Open in a new browser window
   Provides services focused on the telephony industry. Profile, events and contact information.
   http://www.m2s2.com/
http://www.markeppler.com/
Mark Eppler & Associates Open in a new browser window
   Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups.
   http://www.markeppler.com/
http://www.martrain.co.uk/
Martrain Ltd Open in a new browser window
   Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile.
   http://www.martrain.co.uk/
http://www.measure-x.com/
Measure-X Open in a new browser window
   Customer service and retention training and measurement. Includes testimonials and services.
   http://www.measure-x.com/
http://myragolden.com/
Myra Golden Seminars Open in a new browser window
   Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
   http://myragolden.com/
http://www.oops.net.au/
Optimum Operating Procedures and Services Pty Ltd Open in a new browser window
   Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
   http://www.oops.net.au/
http://www.orieltrain.com/
Oriel Training Open in a new browser window
   Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.
   http://www.orieltrain.com/
http://www.peakperformance.co.nz/
Peak Perfomance International Pty Ltd Open in a new browser window
   Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.
   http://www.peakperformance.co.nz/
http://www.powertrain.co.uk/
Power Train Open in a new browser window
   Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.
   http://www.powertrain.co.uk/
http://www.proedgeskills.com/
Professional Edge Open in a new browser window
   Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
   http://www.proedgeskills.com/
http://www.exectrainer.com/
Progressive Image Open in a new browser window
   Customer service skills, coaching and executive training. Includes testimonials and events.
   http://www.exectrainer.com/
http://www.rapid-results.com/
Rapid Results Open in a new browser window
   Offers training covering customer service, sales, leadership, telephone skills.
   http://www.rapid-results.com/
http://www.customer-service.com/
Service Quality Institute Open in a new browser window
   Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
   http://www.customer-service.com/
http://www.servicestrategies.com/
Service Strategies Open in a new browser window
   Provides industry standard certification, training and consulting solutions for customer service and support.
   http://www.servicestrategies.com/
http://www.signatureworldwide.com/
Signature Worldwide Open in a new browser window
   Offers customer service and sales skill training programs. Events calendar, and newsletter.
   http://www.signatureworldwide.com/
http://www.quality-service.com/
Sterling Consulting Group, Inc. Open in a new browser window
   Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
   http://www.quality-service.com/
http://www.smile-video.com/
SunShower Learning Open in a new browser window
   Video-based training program to inspire positive attitudes in front-line customer service employees.
   http://www.smile-video.com/
http://www.telephonedoctor.com/
Telephone Doctor Open in a new browser window
   Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
   http://www.telephonedoctor.com/
http://www.thankyouverymuchinc.com/
Thank You Very Much, Inc. Open in a new browser window
   Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
   http://www.thankyouverymuchinc.com/
http://www.impacttraininggroup.com/
The I.M.P.A.C.T. Training Group, Inc. Open in a new browser window
   Provider of training and consulting services and products designed to improve overall customer service. Also seminars, workshops, keynote speakers and coaching.
   http://www.impacttraininggroup.com/
http://www.customerserviceebook.com
The Physics of Customer Service Open in a new browser window
   International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.
   http://www.customerserviceebook.com
http://www.thewowclass.com
The WOW Class Open in a new browser window
   Client service training programs.
   http://www.thewowclass.com
http://www.tootyinc.com/
Tooty Inc. Open in a new browser window
   Customer service and sales strategy evaluating, developing, training and monitoring.
   http://www.tootyinc.com/
http://www.totalperformance.ca/
Total Performance Limited Open in a new browser window
   Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events.
   http://www.totalperformance.ca/
http://www.vitalsignstraining.com/
Vital Signs Training Open in a new browser window
   Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service.
   http://www.vitalsignstraining.com/
http://www.wowcoaching.com/
WOW! Performance Coaching, Inc. Open in a new browser window
   Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models.
   http://www.wowcoaching.com/

Last Updated: 2007-10-19 23:53:06