Nielsen, Jakob: Frames Suck Most of the Time  
   Why frames are usually a very bad idea.
   http://www.useit.com/alertbox/9612.html

Nielsen, Jakob: Web design vs. GUI design  
   Designing for the Web is different from traditional user interface design. Fundamentally, the designer gives up a lot of control to the user - get used to it: WYSIWYG is dead
   http://www.useit.com/alertbox/9705a.html

Nielsen, Jakob: Feedback From Users of an Archive  
   How to collect usability data from site users, using a historical archive as the case study. Keep surveys simple, collect data from real-world usage, and get feedback from friends of the site.
   http://www.useit.com/alertbox/990110.html

Nielsen, Jakob: Guerrilla HCI  
   Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier
   http://www.useit.com/papers/guerrilla_hci.html

Schaffer, Eric: How to Develop a Corporate Intranet Standard -- PDF File  
   From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
   http://www.humanfactors.com/downloads/webstandards.pdf

Various: WebWord Interviews with the Experts  
   Site includes usability articles written by John S. Rhodes. This page is a good starting point.
   http://webword.com/interviews/index.html

Nielsen, Jakob: Print design vs. Web design  
   Dr. Jakob Nielsen highlights key differences between designing for print and designing for the web.
   http://www.useit.com/alertbox/990124.html

Schaffer, Eric: How to Develop an Effective GUI Standard -- PDF file  
   From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
   http://www.humanfactors.com/downloads/guistandards.pdf

Krug, Steve: Advanced Common Sense  
   Steve Krug, author of Don't Make Me Think! A Common Sense Approach to Web Usability, provides consulting services including expert reviews of existing sites and new designs, usability workshops, and usability testing.
   http://www.sensible.com/

Veen, Jeffrey: Homepage  
   Jeffrey Veen is the author of "The Art & Science of Web Design". His home page features details of the book and other links.
   http://www.veen.com/jeff/

Tognazzini, Bruce: First Principles  
   Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
   http://www.asktog.com/basics/firstPrinciples.html

Nielsen, Jakob: Site Map Usability  
   Most site maps fail to convey multiple levels of the site's information architecture. In usability tests, users often overlook site maps or can't find them. Complexity is also a problem: a map should be a map, not a navigational challenge of its own.
   http://www.useit.com/alertbox/20020106.html

Szuc, Daniel: Usability in Hong Kong  
   Interview detailing the approach to web usability in Hong Kong.
   http://webword.com/interviews/szuc.html

Nielsen, Jakob: Multimedia Guidelines  
   A broad set of guidelines for multimedia on the web.
   http://www.useit.com/alertbox/9512.html

Schroeder, Will: Testing Web Sites with Eye-Tracking  
   Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
   http://world.std.com/~uieweb/eyetrack1.htm

Norman, Don: Human Centred Design  
   Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen
   http://www.jnd.org/dn.mss/hcd_website_design.html

Rosenfeld, Lou: Is Less Really More?  
   When it comes to the usability factor of tables of contents, is less really more?
   http://www.ddj.com/documents/s=2890/nam1012433856/

Morville, Peter: Building a Synonymous Search Index  
   Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
   http://www.ddj.com/documents/s=2879/nam1012433844/

Morville, Peter: Virtual Documents: The Challenges of Chunking  
   Advice for determining a level of granularity in breaking up documents for online viewing.
   http://www.ddj.com/documents/s=2604/nam1012432737/

Spool, Jared: Hard Evidence from Research  
   Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted
   http://www.ddj.com/documents/s=2894/nam1012433859/

Spool, Jared: Web Graphic Design Is Not What You Think, A Usability Perspective  
   "The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
   http://www.ddj.com/documents/s=2894/nam1012433861/

Rosenfeld, Lou: Yahoo! is Dead. Long Live Yahoo!  
   Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.
   http://www.ddj.com/documents/s=3011/nam1012433819/

Jef Raskin  
   A site by and about Jef Raskin, interactive systems design expert.
   http://humane.sourceforge.net/