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ABC HOME: Top: Computers: Software: Help_Desk: Browser_Based:

Browser Based (87)

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http://www.parature.com
Parature Open in a new browser windowEditor's Pick
   Provides Web-based software for online customer service, help desk and customer relationship management.
   http://www.parature.com

Web Sites In this Category:

Revelation Help Desk Open in a new browser window  
   Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
   http://www.revelationhelpdesk.com
AmberCat Open in a new browser window  
   Web-based and desktop software for internal and external help desks, customer service, and facilities management.
   http://www.ambercat.com
Big Web Desk Open in a new browser window  
   Completely Web-based help desk, ticketing service, and request management software.
   http://www.bigwebdesk.com
Hostedware Open in a new browser window  
   Affordable web-based help desk application and database.
   http://www.hostedhelpdesk.com
ScorpioSoft Open in a new browser window  
   Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
   http://www.scorpiosoft.com
Spectrum Research Open in a new browser window  
   Introduces the developers of the web based Spectrum HelpDesk customer support system.
   http://www.spectrum-research.com
ISIS Helpdesk Open in a new browser window  
   Web based job tracking and asset management software.
   http://www.cis.net.nz/helpdesk/
Liberum Help Desk Open in a new browser window  
   Free, web based help desk software written in ASP. Offers email notification and reporting features.
   http://www.liberum.org
Sitehelpdesk Open in a new browser window  
   Helpdesk software with options for software and hardware inventory management.
   http://www.sitehelpdesk.com
AskIt Systems Open in a new browser window  
   Offers an outsourced, Web-based customer service system that learns from the customer's questions.
   http://www.askit.com
Applied Innovation Management Open in a new browser window  
   Provides a suite of Web-based software including a help desk, asset management, bug tracking, and sales contact management systems.
   http://www.innovate.com/
Indy Help Desk Open in a new browser window  
   Provides web based software written in ASP. Also provides custom service and support for small to medium sized businesses in the Indianapolis area.
   http://www.indyhelpdesk.com
GroupSoft Systems Open in a new browser window  
   Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.
   http://www.groupsoft.com
Help Desk Assistant Open in a new browser window  
   A web-based application that allows to track support issues via a Microsoft web server.
   http://www.electracode.com/hda/hda.html
Cerberus Helpdesk Open in a new browser window  
   Browser-based email management and trouble ticket system.
   http://www.cerberusweb.com/
Kayako Web Solutions Open in a new browser window  
   Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
   http://www.kayako.com
Ticket Logger Open in a new browser window  
   Described a web-based (PHP) help desk / support line ticketing system. Both support technicians and end users are able to log tickets to a MySQL database.
   http://ticketlogger.com
KnT Solutions, Inc. Open in a new browser window  
   Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
   http://www.kntsolutions.com
Serio Open in a new browser window  
   Offers helpdesk software with change management, SNMP network auditing and monitoring.
   http://www.seriosoft.com
e11 Help Desk Open in a new browser window  
   Offers asset management, ticket management, knowledge management, call tracking, and email management.
   http://www.e11online.com/
HelpSTAR Software Open in a new browser window  
   Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
   http://www.helpstar.com
TeamShare Open in a new browser window  
   Develops 100% web-based customer support software solution.
   http://www.teamshare.com
WonderDesk Open in a new browser window  
   Organize and track support e-mail calls with help desk software.
   http://www.wonderdesk.com/
WebTTS Open in a new browser window  
   Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind.
   http://www.gashalot.com/software/webtts/
Taskman Pro Open in a new browser window  
   Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
   http://www.darasoft.net
LansUnlimited HelpDesk Open in a new browser window  
   Web-based helpdesk with trouble ticket generation, performance tracking, email notification to both client and helpdesk managers. Provides online demo.
   http://www.LansUnlimited.com/about_helpdesk.htm
ServiceWare Open in a new browser window  
   Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.
   http://www.serviceware.com
CDN Systems Open in a new browser window  
   Web-based help desk software with Microsoft Access and MS SQL integration.
   http://www.cdnsystems.com
Infra Corporation Open in a new browser window  
   Help desk and change management (web-enabled) software used by government and corporations around the world.
   http://www.infra.com.au
Incident Monitor Open in a new browser window  
   Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
   http://www.monitor24-7.com/
Soffront Open in a new browser window  
   Offers fully web-enabled and fully customizable helpdesk software.
   http://www.trackhelpdesk.com
Support.com Open in a new browser window  
   Provides helpdesk software, call center operations, enterprise resource planning, and knowledge management systems.
   http://www.support.com
Delta Scripts Open in a new browser window  
   Web-based PHP and MySQL support ticket system.
   http://www.delta.co.uk/
Business Resources Online Open in a new browser window  
   Background, and information about help desk software.
   http://www.business-resources.net/help-desk-software/
The PHP Support Desk Open in a new browser window  
   Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
   http://www.phpsupportdesk.com
Modern Thinking Inc Open in a new browser window  
   Offer an application for tracking and managing both customer support issues and internal work items.
   http://www.modernthinking.com
Virtual Support Office Open in a new browser window  
   Extensive description of a browser based help desk which includes support request tracking, staff time and task management, and live support rooms for staff to customer direct interaction.
   http://www.virtualsupportoffice.com
TicketXPert.NET Open in a new browser window  
   Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.
   http://www.ticketxpert.net/estart.aspx
AI-Reply.Com Open in a new browser window  
   Offer help desk, referral tracking and customer support systems.
   http://www.ai-reply.com
World Desk Pro Open in a new browser window  
   Customizable help desk based upon the Microsoft .Net Framework.
   http://www.worlddeskpro.com
Broad Daylight, Inc. Open in a new browser window  
   Provides software that enables companies to answer questions more efficiently via the Web and reduce inbound electronic mail and phone calls.
   http://www.broaddaylight.com
Fenestra AnswerDesk Open in a new browser window  
   Offers web-based automated support solutions for IT management, customer care and call centres.
   http://www.fenestra.co.uk/Helpdesk/HELPDESKSTORY.HTML
Freedom Communications Open in a new browser window  
   Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.
   http://inet-help-desk.com/
Kettera Software Open in a new browser window  
   Describes a tool that allows websites to interact with visitors without using pop-up windows, page reloads or links to form pages.
   http://www.kettera.com/home/
RightNow Technologies Open in a new browser window  
   Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
   http://www.rightnow.com/
PerlDesk Open in a new browser window  
   Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
   http://www.perldesk.com
DapperDesk Open in a new browser window  
   Offers an online, customizable help desk solution, which works on both Linux and Windows servers.
   http://dapperdesk.com/
AthenaRMS Open in a new browser window  
   Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
   http://athenarms.com
IssueTrack Open in a new browser window  
   Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
   http://www.issuetrak.com
HelpDesk System Open in a new browser window  
   Help desk specifically for recording and monitoring requests for repairs or other works at properties.
   http://www.helpdesksystem.co.uk/
Elation Technologies Open in a new browser window  
   US based implementer of HEAT software for help desk and customer service.
   http://www.elationtech.us
TSC2 Help desk Open in a new browser window  
   A help desk offering tracking and asset management functionality.
   http://www.kabsoftware.com/tsc2/index.html
HelpLine Incident Management Open in a new browser window  
   A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
   http://www.badgernt.co.uk/helpline.shtml
LiveTime Software Open in a new browser window  
   Provides real-time management reporting and problem resolution.
   http://livetime.com
OTRS Open in a new browser window  
   An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
   http://otrs.org/
HelpCORE Open in a new browser window  
   Enterprise class open source helpdesk and servicedesk software.
   http://www.io-software.nl
Yudo Open in a new browser window  
   A free ASP based support and trouble ticket system, including instant download.
   http://www.freedesk.it
Tenrox Incident Management Open in a new browser window  
   Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.
   http://www.tenroxissuetracking.com/
Proverbs Open in a new browser window  
   A web based IT help desk which includes trouble tickets, problem history and a system FAQ.
   http://helpdesk.proverbs.biz
VersaSRS Open in a new browser window  
   Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.
   http://www.versadev.com/
Support-Works Open in a new browser window  
   Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
   http://www.support-works.com/products/index.php
Help Desk Suite Open in a new browser window  
   Provides a web based customer service solution for a website to manage support requests and to publish self service knowledge bases.
   http://helpdeskllc.com
osTicket Open Source Project Open in a new browser window  
   A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
   http://www.osticket.com
Seeker Open in a new browser window  
   A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
   http://www.prophecy.co.uk
Ezyhelpdesk Open in a new browser window  
   A fully featured online help desk system comprising descrete sections for the clients, staff and administrator.
   http://www.ezyhelpdesk.com
OmniWorks Webdesk Open in a new browser window  
   An industry standard internal and external helpdesk written in ASP and customised for the Internet.
   http://www.omniholdings.co.za/webdesk.asp
SupportWizard Open in a new browser window  
   Software for Web based customer support, escalation and bug tracking.
   http://www.iscusa.com/
FootPrints Web-based Help Desk Open in a new browser window  
   FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
   http://www.unipress.com/footprints/
Infra Corporation - Web-Based Help Desk Solutions Open in a new browser window  
   Web based help desk software for automating business processes across global enterprises.
   http://www.helpdesksys.com/
DeskPRO.com Open in a new browser window  
   An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.
   http://www.deskpro.com/
Bankoi HelpDesk Software Open in a new browser window  
   A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
   http://www.helpdesk-software.ws
iQHelpDesk Open in a new browser window  
   A browser based help desk and asset management set, with optional customization offered.
   http://www.iquate.com
E-Business Application Suite Open in a new browser window  
   Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.
   http://www.ebsuite.com
inTouch Web Desk Open in a new browser window  
   A free online web desk and trouble ticketing System, with a buildable Knowledge Base and multi language support.
   http://www.intouchmedialtd.com
CRMdesk Open in a new browser window  
   Automates online customer support and knowledge base creation through the Internet.
   http://www.crmdesk.com
Trouble Ticket Express Open in a new browser window  
   Open source web based help desk system written in Perl for Unix and Windows servers.
   http://www.troubleticketexpress.com
Cynergy Open in a new browser window  
   Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.
   http://www.cynergysoftware.com/
ThinMind Open in a new browser window  
   A fully integrated web based software suite for expense reporting, issue tracking, project management, and timesheet reporting.
   http://www.ThinMind.com/Sales/Issue.htm
HelpDesk Pro Open in a new browser window  
   Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
   http://www.helpdeskpro.net
Questeq Support System Open in a new browser window  
   Hosted and outsourced editions, email ticket submissions, automated email responses, phone submissions, Crystal Reports, geared for educational environments.
   http://www.k12supportsystem.com
Eden Corporation Open in a new browser window  
   Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.
   http://www.eden.com
HelpDesk Connect Open in a new browser window  
   Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
   http://www.helpdeskconnect.com