Air Travel Service Problems
   The Aviation Consumer Protection Division of the Office of the General Counsel explains how the public can file an informal complaint.
   http://airconsumer.ost.dot.gov/problems.htm

Grants Management Division
   Implements Federal grant policy by providing guidance to managers of the 41 DOT grant programs. Links to acquisition and grants, business opportunities and vendor information; tools for procurement professionals, and the electronic acquisition reference
   http://www.dot.gov/ost/m60/

National Transportation Library
   Provides online access to documents and databases covering all aspects of transportation in the US. Material is contributed by public and private organizations around the country and access is free.
   http://ntl.bts.gov/

Office of the Secretary of Transportation (OST)
   The Office oversees the formulation of national transportation policy and promotes intermodal transportation.
   http://www.dot.gov/ost/

Value Engineering (VE)
   The VE process is aplied to suitable Federal, State and local highway agencies projects to help in getting the best overall project value for the taxpayer.
   http://www.fhwa.dot.gov/ve/

Volpe Center
   An organization within the U.S. Department of Transportation's Research and Special Programs Administration dedicated to enhancing the effectiveness, efficiency, and responsiveness of other Federal organizations with critical transportation-related functi
   http://www.volpe.dot.gov/