Volpe Center  
   An organization within the U.S. Department of Transportation's Research and Special Programs Administration dedicated to enhancing the effectiveness, efficiency, and responsiveness of other Federal organizations with critical transportation-related functi
   http://www.volpe.dot.gov/

Office of the Secretary of Transportation (OST)  
   The Office oversees the formulation of national transportation policy and promotes intermodal transportation.
   http://www.dot.gov/ost/

National Transportation Library  
   Provides online access to documents and databases covering all aspects of transportation in the US. Material is contributed by public and private organizations around the country and access is free.
   http://ntl.bts.gov/

Grants Management Division  
   Implements Federal grant policy by providing guidance to managers of the 41 DOT grant programs. Links to acquisition and grants, business opportunities and vendor information; tools for procurement professionals, and the electronic acquisition reference
   http://www.dot.gov/ost/m60/

Aviation Consumer Protection Division  
   Handles and reports air travel problems and complaints, offers aviation travel tips and publications, lists recent airline service cessations, and has links to each airline's customer service plan.
   http://www.dot.gov/airconsumer/

Value Engineering (VE)  
   The VE process is aplied to suitable Federal, State and local highway agencies projects to help in getting the best overall project value for the taxpayer.
   http://www.fhwa.dot.gov/ve/

Air Travel Service Problems  
   The Aviation Consumer Protection Division of the Office of the General Counsel explains how the public can file an informal complaint.
   http://airconsumer.ost.dot.gov/airconsumer/problems.htm